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PSA for Small Business Owners #2: The K.I.S.S. Principle

Amanda DeVries January 28, 2023

This Friday’s PSA for small business owners is a reminder that when it comes to branding and marketing, the KISS principle (pardon the rudeness!) applies every time:

> Is your logo too detailed? Can it be discerned easily, even from a distance or in a small footprint? Can you remove anything that is extraneous and doesn’t contribute to your brand promise? If there is more than one idea or theme you could be confusing your potential audience, and a confused audience is also a disengaged one!

> Is your website too text-heavy? Can someone skim your homepage and easily tell what you are all about? Consider conducting usability testing on your site or install a heat map tool like hotjar to determine what customers are actually doing on your site, or worse, if they are leaving without engaging with your site at all!

> Does your packaging employ the principle of visual hierarchy? Use colour, typeface weight, and scale to create a hierarchy of messaging so that it is clear to the consumer what it is you are trying to say. If all of your messages carry equal visual weight, you are asking the customer to make the decision about what to read first, and a consumer who is asked to figure out for themselves is (you guessed it) a disengaged one!

← One weird trick when building your brandPSA For Small Business Owners #1: What is DPI? →
 

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At the same time, SnapChat was the new social media platform du jour, and it’s main differentiator was the ability for users to post content that would disappear after 24 hours. Given that the content wasn’t going to be stuck on one’s feed forever gave people the opportunity to post more spontaneously, and not worry about achieving the perfect photo. SnapChat users felt less constrained within this structure, and hence posted more often. Eventually Instagram took notice.

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